Shipping policy

Processing Time

We are a small business, and we handle every order with care. Please allow 7–14 business days for us to carefully craft, process, and pack your items before they are handed over to the carrier. You will receive an email with your tracking number as soon as your order ships.

Delivery Speed & Carriers

Please note that the delivery speed is based entirely on the carrier and service level you select at checkout.

While we work hard to process and hand off your packages quickly, once the carrier (such as USPS, UPS, or FedEx) has picked up your order, the actual transit time and final delivery date are outside of our control. Please be aware that delivery speeds may be delayed due to holidays, high shipping volumes, or unexpected supply chain issues. We are not responsible for delays caused by these factors or the carrier’s network, local weather events, or seasonal fluctuations.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and the weight of your order. We offer a variety of shipping options so you can choose the balance of speed and cost that works best for you.

Customs, Duties, and Taxes

For our international customers, please keep in mind that FullHouseDice is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are determined by your local government and are the sole responsibility of the buyer.

Track Your Order

Once your order has shipped, you will receive a confirmation email with a tracking link. Please allow up to 24 hours for the carrier to update the tracking status.